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Service Rates

Industrial freight coordination from one Midstate desk — dock timing, customs notes, warehouse counts, and delivery milestones kept in a single operating file.

Pricing framework

Membership and handling rates

Choose the account model that matches your volume profile, then apply handling modules based on shipment complexity and workflow requirements.

Package-only access

Basic

For low-volume monthly shipping

  • Initial registrationFree
  • Account holderFree
  • Shared memberNot available
  • Consolidation$11 per shipment
Package + mail operations

Premium

Best for recurring teams

  • Initial registrationFree
  • Account holder$16/month or $108/year
  • Shared member$9/month or $33/year
  • ConsolidationFree
Scaled package routing

Distributor

For multi-user coordination

  • Initial registrationFree
  • Account holder$22/year
  • Shared memberFree
  • ConsolidationFree

Standard processing included

Every active account receives this baseline operations layer before additional modules are applied.

  • Receiving incoming packages from carrier networks.
  • Registering each parcel in your account workflow.
  • Arrival notifications for every received package.
  • Secure storage before dispatch (up to 30 days).
  • Protective repacking for safer international transit.
  • Shipment request preparation with selected carrier.

Additional service charges

  • Insurance2.2% of total purchase value
  • Inspection$5 up to 5 pieces, then $1 per additional piece (minimum $5)

Item management charges

  • Discard / shredFree
  • Scan / photo$5 for the first page, then $1 per additional page

Storage charges

  • PackagesFree for 30 days (maximum 60 days). After 30 days: $1/day, or $2/day for oversized packages over 1m3. Packages held for 60 days are automatically discarded.
  • Mail items (Premium only)Free for up to 30 days. Mail is shipped automatically when any item has been stored longer than 30 days.

Return processing charges

  • Return shipping only$11 per registered item. Customer must contact the store and provide a return label when required. Additional fees may apply for partial-content returns.
  • Return handling + shipping$33 per registered item. Additional fees may apply for partial-content returns.

APO/FPO address shipping

  • Handling fee$27 per shipment (includes one received package) + USPS Priority Mail rate
  • Extra consolidated package$11 per additional received package

Pick-up handling fees (appointment only)

  • Packages$1.10/lb (minimum $33/box)
  • Mail items (Premium only)$11 per pick-up

Personal shopper charges

  • Regular shopping feeBasic/Premium: 15% of purchase value (minimum $10). Distributor: 10% of purchase value (minimum $10). A $30 minimum may apply for selected stores.
  • Additional shopping feeRegular shopping fee + $33 for in-store buying, phone/fax/email orders, store pick-up, or special handling requests.
  • Merchant contact (inquiry)$33/inquiry. Nu Skin inquiry: $16.

Need a cost model for recurring lanes?

Share your route profile and expected monthly volume. Our team will map the most effective account and handling setup.

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Midstate Freight Inc.
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